Last Updated: 01/01/2025
At Insuraa, we strive to provide a seamless experience for our users. Below is our policy regarding refunds and cancellations for services offered on our platform.
1. Cancellation Policy
- Users can cancel their subscription or service request within **24 hours** of purchase.
- Cancellations must be requested via email at support@insuraa.in.
- Once a policy or service is activated, cancellation may not be possible, subject to the terms of the respective insurance provider.
2. Refund Policy
- Refunds will be processed only for valid cancellation requests made within the allowed timeframe.
- If a service has already been availed, no refund will be provided.
- Processing fees, transaction charges, and administrative costs may be deducted from the refund amount.
- Refunds will be credited to the original payment method within **7-10 business days**.
3. Non-Refundable Services
- Any fees paid for consultancy, documentation, or administrative processing are non-refundable.
- Customized software or CRM solutions are non-refundable after purchase.
- Once a policy is issued by an insurance provider, the refund will be subject to their cancellation policy.
4. Policy Changes
We reserve the right to modify this policy at any time. Any changes will be updated on our website.
5. Contact Us
If you have any questions or concerns regarding refunds and cancellations, reach out to us:
Email: support@insuraa.in
Website: www.insuraa.in